Send One or Send 100 - Using the Bulk Letters Feature

Occasionally, it has been helpful to send a letter to a group of registered alarm users. If this sounds like something that would be helpful, scroll down to "Process Bulk Letters" on the File menu in CryWolf®.

In the "Bulk Letters" window, there are 3 tabs that can help refine the account selection process: General Search, Based on Outstanding Amounts, and Letter Received. The General Search tab offers options to choose the accounts to send letters. If the letter needs to be sent to an alarm company, choosing the "Alarm Company" radio button allows the registered Alarm Companies to be searched. The default "Accounts" radio button searches registered users. The pull down menu to the right of the radio buttons allows the search to be refined by 7 parameters.
The "Based on Outstanding Amounts" tab, allows a search of accounts by the amounts owed and date notification was sent. My favorite tab "Letter Received" allows a search to be conducted based on the letter that was sent to the user. This search can be limited by date sent and even if there is an outstanding balance. To make it even more useful for collection efforts, it is possible to have the system add copies of the outstanding invoices to the letter being sent. These are powerful time-saving tools that can save staff time and increase productivity.

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