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Default doesn't mean Permanent

My unit has been around for a number of years, so rarely do we create a new alarm company account as a result of receiving an unsolicited registration form.  These days, new alarm company accounts usually result from a citizen registering their alarm system and reporting an alarm company that is not in our database. Of course, we aren’t going to let that alarm company do business in our county without being registered, so we create an account for the company and place it in pending status until they return all of the required forms.  Occasionally, I have been bothered by the fact that the status for a new alarm company account defaulted to "Registered" status and had to be manually changed to "Pending".  It made more sense to me that the default status should be "Pending".
Tonight, I had a few minutes to investigate for a solution. While using CryWolf®, I have found solutions to be available if I take the time to look for them.  If you have ever wanted to change the default status of an account, this is your lucky day
For alarm company registrations, under the General tab in Maintenance choose "Alarm Company Related Settings".
On the "Default Status/Person Type" tab, simply choose the status that you would like to be the default. 

For customer account registrations, under the General tab choose "Account Related Settings".
On the "Default Location/Status/Person Related" tab, simply choose the default status of choice.  This tab is also where you can choose the Default Location Type for new registrations. 
I was also happy to see that I could choose the Default Phone captions on this tab as well. In our area at least, many homes no longer have a home land line so it made sense for our unit to switch to a priority list (Phone 1, Phone 2...) instead of a list of number types such as Work and Home.
Of course, the pull down menus on these tabs will only include the options that have been set up for your jurisdiction. Adding different options will be a discussion for another day.


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