Skip to main content

Default doesn't mean Permanent

My unit has been around for a number of years, so rarely do we create a new alarm company account as a result of receiving an unsolicited registration form.  These days, new alarm company accounts usually result from a citizen registering their alarm system and reporting an alarm company that is not in our database. Of course, we aren’t going to let that alarm company do business in our county without being registered, so we create an account for the company and place it in pending status until they return all of the required forms.  Occasionally, I have been bothered by the fact that the status for a new alarm company account defaulted to "Registered" status and had to be manually changed to "Pending".  It made more sense to me that the default status should be "Pending".
Tonight, I had a few minutes to investigate for a solution. While using CryWolf®, I have found solutions to be available if I take the time to look for them.  If you have ever wanted to change the default status of an account, this is your lucky day. 
For alarm company registrations, under the General tab in Maintenance choose "Alarm Company Related Settings".
On the "Default Status/Person Type" tab, simply choose the status that you would like to be the default. 

For customer account registrations, under the General tab choose "Account Related Settings".
On the "Default Location/Status/Person Related" tab, simply choose the default status of choice.  This tab is also where you can choose the Default Location Type for new registrations. 
I was also happy to see that I could choose the Default Phone captions on this tab as well. In our area at least, many homes no longer have a home land line so it made sense for our unit to switch to a priority list (Phone 1, Phone 2...) instead of a list of number types such as Work and Home.
Of course, the pull down menus on these tabs will only include the options that have been set up for your jurisdiction. Adding different options will be a discussion for another day.






Labels:

Comments

Post a Comment

Thanks for stopping by my little piece of the web. I look forward to reading what you have to say!

Popular posts from this blog

In Memory of...

I was fortunate enough to be able to travel to Washington DC during National Police Week .  While there, the Hubster ran the Police Week 5K and we visited the Law Enforcement Officers Memoria l.  The memorial is a sobering reminder that so many have given all in the pursuit of public safety.  Unfortunately, it was raining so the pictures aren't great, but the rain seemed fitting--almost as if angels were mourning with those gathered there.  The memorial itself is surrounded by a beautiful park setting with trees and seasonal flowers and is composed of two curved marble walls engraved with the names of the more than 19,000 officers who have died. Each of the memorial walls is flanked by a lion protecting its cubs and keeping silent vigil. Seal embedded in center of the memorial plaza It seems that every day a new name is added to the list that will be inscribed just before Police Week begins.  The park and memorial are beautiful and worth a stop if ...
1 comment
Read more

Albemarle County Ordinance Update

A dministrators of false alarm units are often called on to present information to the local government officials.  In preparation for my debut briefing the Supervisors in my county, I visited Albemarle County last week for their  Board of Supervisors meeting .  The Albemarle County Police Department was before the board to present some updates to their false alarm ordinance so it was a good opportunity to witness public reaction.  The great thing about local government is that the public has the opportunity to participate.  Albemarle County and many other counties allow citizens to have their time to air their opinions simply by signing up before the meeting begins.  The number of people who sign up, determines how much time each speaker is given.  For this meeting, there were so many people signed up, that the time limit was reduced to two minutes each. The agenda for each meeting is generally posted in advance but the public commentary doe...
2 comments
Read more

Queen of the Dairy

Did you know that the Dairy Queen Blizzard turned 25 last year?  I remember when the Blizzard was introduced which makes me officially...old.  Anyway, there was no Dairy Queen in the town where I grew up but there was one where my great grandfather lived.  Do you remember when a trip longer than 15 minutes lasted fuh evah?  When I was little, the 65 minute drive to my great grandfather's small town felt like an eternity.  Maybe it felt so long  because  I was hoping for that extremely rare occurrence of a stop at the Dairy Queen.  My parents were teachers  and the budget was always tight, but occasionally we would stop at DQ and we could get a small cone.  We never got to choose--it was always just that small vanilla cone, but it was a treat nonetheless. Once I was able to drive and had a job, those stops at DQ were almost mandatory when I ventured on my own to my grandparents house.  I probably tried something different each time-...
2 comments
Read more