Skip to main content

Default doesn't mean Permanent

My unit has been around for a number of years, so rarely do we create a new alarm company account as a result of receiving an unsolicited registration form.  These days, new alarm company accounts usually result from a citizen registering their alarm system and reporting an alarm company that is not in our database. Of course, we aren’t going to let that alarm company do business in our county without being registered, so we create an account for the company and place it in pending status until they return all of the required forms.  Occasionally, I have been bothered by the fact that the status for a new alarm company account defaulted to "Registered" status and had to be manually changed to "Pending".  It made more sense to me that the default status should be "Pending".
Tonight, I had a few minutes to investigate for a solution. While using CryWolf®, I have found solutions to be available if I take the time to look for them.  If you have ever wanted to change the default status of an account, this is your lucky day
For alarm company registrations, under the General tab in Maintenance choose "Alarm Company Related Settings".
On the "Default Status/Person Type" tab, simply choose the status that you would like to be the default. 

For customer account registrations, under the General tab choose "Account Related Settings".
On the "Default Location/Status/Person Related" tab, simply choose the default status of choice.  This tab is also where you can choose the Default Location Type for new registrations. 
I was also happy to see that I could choose the Default Phone captions on this tab as well. In our area at least, many homes no longer have a home land line so it made sense for our unit to switch to a priority list (Phone 1, Phone 2...) instead of a list of number types such as Work and Home.
Of course, the pull down menus on these tabs will only include the options that have been set up for your jurisdiction. Adding different options will be a discussion for another day.






Comments

Popular posts from this blog

Can we Talk about Packaging?

Today, many people (myself included) use ancient chain maille armor techniques to create jewelry. Basically, artisans take small rings made of wire and weave them together in intricate designs. In this way, the ancient weaves are re-imagined for a modern audience.

     Although some people take raw wire and create their own rings, many rely on retailers for their needs. From that need, a growing cottage industry has sprung up to supply makers with kits that include all of the rings and instructions for a design. Most of these businesses use very simple packaging for their products. Zipper seal bags with simple printed labels are very common.

     For companies that are a little larger, heat seal plastic tubing becomes the most common form of packaging. There is one operation that packages per order so that the rings come in a long, unlabeled, sausage-like strip of tubing with a heat seal between each type of ring. Customers must match the segment of the tube to the invoice to figu…

Ferret Friday #3

We have discovered that our ferret is an addict.  There is one thing that he loves most in this world, and  I am sure that you would never guess what it is.  We don't even know how he first discovered it, but all it took was leaving the kitchen pantry door open one time.  What is this crack for ferrets you ask?  Coffee Mate French Vanilla creamer in those cute little individual cups (and if you dare to follow the link, the comments make me think our ferrets isn't the only one that is addicted).

I am sure that it started out innocently enough.  The tabs on the little cups are probably perfect for ferret teeth to grip.  The weight is probably a satisfying heft without being too heavy. The cups are small, portable, and easily hidden. And hide them he did.  But then, a tooth may have accidentally slipped through the foil and released the contents and a new discovery was made.  I am sure that he thought "Wow...a treasure and a treat."  Since his first taste, he has been t…

Ferret Friday #16 - Pantry Raid

After several months of not having Coffee Mate in the house due to A. E.'s addiction, I felt sorry for the Hubster and purchased a box.  It didn't take long for the A. E. to "ferret" it out.  I caught him in the act as he was investigating the pantry on his way to the "crack".