I have already outed myself as a supervisor of a false alarm reduction unit. One of the tools that many jurisdictions use to make their lives easier is some kind of database and billing solution. The system we use is known as CryWolf® by Public Safety Corporation. As easy as this program is to use, it is also very complex and can take years to fully understand and utilize. Occasionally, I will feature little hints or things that I have discovered that will help others who use this program. I guess I need to toss out a few disclaimers as well. I am not being paid by Public Safety Corporation to do this, and my jurisdiction is not receiving any benefits either. Also, we utilize the newer .net version so my hints may not be helpful to those using the older version. Now that all of the niceties are out of the way, let's get on to the hint.
The other day, I was running some reports for a neighboring town and I wanted information from several years back. Normally, on the little calendar pop up, I just use the back and forth arrows. Today, I thought that it would be so nice if you could choose the year that you wanted instead of having to go back month by month for several years. For some reason, I clicked on the year and a scroll down menu appeared to let me select the proper year.
Well that was exciting, but I was even more excited when I clicked on the month and a list of months appeared so that the proper month could be selected.
This is such a time saver and I hope that others will find it useful as well.
For those of you who already know this, be patient there will be more tips soon.
The other day, I was running some reports for a neighboring town and I wanted information from several years back. Normally, on the little calendar pop up, I just use the back and forth arrows. Today, I thought that it would be so nice if you could choose the year that you wanted instead of having to go back month by month for several years. For some reason, I clicked on the year and a scroll down menu appeared to let me select the proper year.
Well that was exciting, but I was even more excited when I clicked on the month and a list of months appeared so that the proper month could be selected.
This is such a time saver and I hope that others will find it useful as well.
For those of you who already know this, be patient there will be more tips soon.
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